Frequently Asked Questions (FAQs)

1. What products do you offer?
We offer a wide range of medical supplies, including personal protective equipment (PPE), surgical instruments, diagnostic tools, wound care products, and more. You can browse our full catalog on our website.

2. How do I place an order?
You can place an order directly through our website. Simply add the desired items to your cart, proceed to checkout, and follow the prompts to complete your purchase. If you need assistance, feel free to contact us at info@wholesalesmedicalsuplies.com or +18052627960.

3. What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options listed at checkout.

4. How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on the carrier’s website.

5. What are your shipping options?
We offer several shipping options, including standard, expedited, and overnight shipping. Shipping costs and delivery times vary depending on the option selected and your location. For more details, please visit our Shipping Policy.

6. Do you ship internationally?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

7. What is your return policy?
If you are not completely satisfied with your purchase, you may return most items within 30 days of receipt. Please refer to our Return and Refund Policy for detailed instructions and conditions.

8. How can I contact customer service?
You can reach our customer service team via email at info@wholesalesmedicalsuplies.com or by phone at +18052627960. Our team is available [mention business hours] to assist you with any questions or concerns.

9. Do you offer bulk purchasing or wholesale pricing?
Yes, we offer bulk purchasing options and wholesale pricing for large orders. Please contact us at info@wholesalesmedicalsuplies.com or +18052627960 for more information and to discuss your specific needs.

10. Are your products FDA approved?
Many of our products are FDA approved, and we ensure that all products meet the highest standards of quality and safety. Specific product certifications and approvals can be found in the product descriptions on our website.

11. Can I modify or cancel my order?
If you need to modify or cancel your order, please contact us as soon as possible at info@wholesalesmedicalsuplies.com or +18052627960. We will do our best to accommodate your request, but please note that orders that have already been processed or shipped may not be eligible for modification or cancellation.

12. What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service team immediately at info@wholesalesmedicalsuplies.com or +18052627960. We will work with you to resolve the issue as quickly as possible.

13. Do you offer customer accounts for easy reordering?
Yes, we offer the option to create a customer account. With an account, you can save your shipping information, view your order history, and easily reorder products.

14. Are my personal and payment details secure?
Yes, we take your privacy and security seriously. Our website uses industry-standard encryption technology to protect your personal and payment information. Please see our Privacy Policy for more details.

15. How do I know if a product is in stock?
Product availability is displayed on our website. If an item is out of stock, it will be indicated on the product page. You can also contact us for updates on restocking.

How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Product

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.Can I get my product personalized?

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.