Thank you for visiting and shopping at Wholesale Medical Supplies. The following are the terms and conditions that constitute our Shipping Policy.

Processing Your Order

  • Order Processing Time:
    • All orders are processed within [1-3 business days] after receipt of payment. Orders are not processed or shipped on weekends or holidays.
    • If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

  • Shipping Rates:
    • Shipping charges for your order will be calculated and displayed at checkout based on the weight, dimensions of the items, and your location.
  • Delivery Estimates:
    • Standard Shipping: [5-7 business days]
    • Expedited Shipping: [2-3 business days]
    • Overnight Shipping: [1-2 business days]
    Delivery delays can occasionally occur, especially during peak periods like holidays.

Shipping Destinations

  • We ship to addresses within the United States, including Alaska, Hawaii, and U.S. Territories.
  • At this time, we do not ship internationally.

Shipment Confirmation & Order Tracking

  • You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

  • Wholesale Medical Supplies is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

  • Wholesale Medical Supplies is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

Incorrect Shipping Information

  • If a package is returned to Wholesale Medical Supplies due to an incorrect or incomplete shipping address provided by the customer, the customer will be responsible for the return shipping cost as well as the cost of reshipping the package to the correct address.
  • Wholesale Medical Supplies is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer.

Lost or Stolen Packages

  • Wholesale Medical Supplies is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the provided address, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

Contact Us

If you have any questions about our Shipping Policy, please contact us: